Frequently Asked Questions

  • We offer a level of expertise and attention rarely found in traditional PT settings. We provide a calm, private, boutique experience with no crowded rooms and no rushed sessions. Just one-on-one care with a licensed physical therapist who truly knows you and understands your goals.

  • Many traditional PT settings rely on high volume and limited one-on-one time. Our approach is different. We provide individualized care, hands-on treatment, and a customized plan that evolves with you so we can address the root cause, not just the symptoms.

  • Absolutely. Physical therapy isn’t just for post-surgical rehab. We help people with everyday aches, movement limitations, strength deficits, and injury prevention so you can move better, feel stronger, and stay active.

  • No. While some conditions require ongoing management, many people can significantly reduce or even eliminate pain with the right approach. We focus on identifying the root cause and giving you the tools to improve, not just cope.

  • Your treatment plan is personalized to your needs and may include hands-on therapy, dry needling, exercises, education, and movement. Your therapist tailors and adjusts your program as you progress. For more details, check out the information above.

  • No. You’ll see the same physical therapist throughout your care, ensuring continuity and personalized treatment. If a scheduling conflict arises, you can see another experienced therapist who is fully briefed on your plan.

  • Dry needling is a technique that uses thin needles to target tight or irritated muscles and trigger points to help reduce pain, improve mobility, and restore function. You and your physical therapist  together will determine if it’s appropriate for you based on your symptoms, diagnosis, and treatment goals.

  • Yes. We provide personalized, one-on-one scoliosis care focused on alignment, mobility, and strength. Kendall Black is Schroth-certified, allowing her to use specialized techniques tailored to your curve, symptoms, and goals.

  • New patients can get started by calling our office to schedule an appointment. If you leave a message, we’ll return your call as soon as possible. You can also email us to request an appointment. Current patients can conveniently book appointments through our app located on our website where it says BOOK HERE

  • Your first visit is a 55-minute comprehensive evaluation to uncover the root cause of your pain or movement issues. We review your history, perform assessments, explain your findings, and create a personalized treatment plan. Treatment begins that day with hands-on therapy and/or home exercises.

  • The number of visits depends on your condition and goals. Your therapist will recommend a plan of care after your initial evaluation and adjust it as you progress.

  • Please wear comfortable, loose-fitting clothing that allows for easy movement and access to the area being treated. For example, shorts for a knee injury or a tank top for a shoulder injury. 

  • Washington, DC is a direct-access state, so you can start physical therapy without a doctor’s prescription.

  • Yes. We offer one-time evaluations to assess your concerns, identify the root cause, and provide clear guidance and a plan you can follow. That said, we typically recommend at least a few sessions so we can begin treatment and appropriately progress your exercises for the best results.

  • We are an out-of-network provider for all insurance companies, which allows us to maintain our high standard of care. We have chosen this form of practice so that we can provide one-on-one, quality care, based on the needs of each client rather than being directed by the requirements of any insurance company. As a courtesy, we submit all claims for you.

  • Reimbursement will depend on your particular plan with your particular insurance company. Most companies may also require that you meet an out-of-network deductible, separate from the in-network deductible, before they will compensate. Please call the member information number on the back of your insurance card to know your out-of-network benefits.

  • We are not enrolled with Medicare or any Medicare Advantage Plans.

  • We understand that life happens, and sometimes you may need to adjust your appointment. Please give at least 24 hours’ notice to cancel or reschedule. Cancellations within 24 hours incur a 50% fee, and no-shows are charged the full session fee. 

  • If you arrive late, your session will still end at the scheduled time. We respect everyone’s time and schedule appointments accordingly.

  • Yes. We offer secure, convenient virtual sessions for current clients only so you can continue your care from home or on the go.

    • New Patient Evaluation (55 minutes): $319

    • PT (55 minute) Follow-Up Appointment: $298

    • PT (40 Minute) Follow-Up Appointment: $233.50

    • PT (30 minute) Follow-up Appointment: $149

    • Pilates-Based Rehab or Fitness  (50 min):  $250